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Unconscious Bias Training
May 26, 2021 @ 11:00 am - 12:00 pm
We all use our upbringing, values, and past experiences to filter daily interactions and to make sense of our surroundings and environment. This is normal human behavior. At times, the filter is at work consciously, but most of the time the filter is operating unconsciously. Do you prefer to hire people from your alma mater or Ivy League schools only? Would you screen George’s resume above Jorge’s resume if they had the same qualifications? We may tend to favor fellow graduates, those with more names more familiar to us. These are some examples of unconscious bias.
In the workplace, these unconscious biases can affect hiring, promotions, evaluations, dismissals, customer service, sales, revenue, profits and in healthcare – patient care and safety. Individual unconscious bias can unknowingly create organizational bias and a lack of employee and thought diversity. In turn, this can quickly result in a company culture of unconscious bias and accidental discrimination.
This hour-long training led by Insource Service’s Vice President Saleha Walsh, Chief People Officer DaQuall Graham and Sr. HR Consultant Shavon Andrews will help you uncover how unconscious bias can be affecting your actions, interactions and perceptions – both in everyday life and in the workplace.